The Roofer Bros Privacy Policy

Effective Date: May 20, 2024

This Privacy Policy describes how The Roofer Bros (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website at Therooferbros.com (the “Site”).

Information We Collect

We collect several types of information from and about users of our Site:

Information You Provide Directly: This includes information you provide when you contact us through a form, request a quote, subscribe to our newsletter, or otherwise interact with the Site. This may include your name, address, phone number, email address, and any other information you choose to share.

Information Collected Automatically: When you use the Site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, pages visited on our Site, and browsing history. We may collect this information using cookies and other tracking technologies.

Use of Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our Site
To process your requests and inquiries
To send you marketing materials, including promotional offers and updates about our services
To respond to your communications
To improve the Site and our services
To comply with legal and regulatory requirements

Opt-In and Opt-Out
By submitting your information to us through the Site, you agree to receive marketing materials from us. You can opt-out of receiving these materials at any time by clicking the “unsubscribe” link in any email you receive from us or by contacting us directly.

SMS Terms and Carrier Disclaimer
By opting in to receive SMS messages from The Roofer Bros, you agree to receive text messages related to roofing services, appointment confirmations, reminders, service updates, and promotional communications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.
Mobile carriers are not liable for delayed or undelivered messages.
Age Restriction
SMS services are intended for individuals who are 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

SMS Communications and Consent
If you provide your mobile phone number through our website forms and explicitly opt in to receive SMS messages, The Roofer Bros may send you text messages related to your inquiry, appointment reminders, service updates, and occasional promotional offers.
Message frequency varies but may be up to 2–5 messages per month depending on your interaction with us. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly at 747-269-1052.
Mobile Information Sharing
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes. Your mobile information will only be used to provide services you have requested from The Roofer Bros.

Sharing Your Information
We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have authorized.

We do not sell your information to any third-party for marketing purposes.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes storing your information on a secure server. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Data Retention
We will retain your information for as long as it is necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will delete your information or anonymize it.
Your Rights
You have certain rights regarding your information, including:
The right to access your information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to the processing of your information
You can exercise these rights by contacting us.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@therooferbros.com or 747-237-4350.

California Consumer Privacy Act (CCPA)
If you are a California resident, you have certain additional rights under the California Consumer Privacy Act (CCPA). You can learn more about your CCPA rights and how to exercise them by visiting CCPA Privacy Notice.